RetailTrust

Who are Retail Trust? And how can they help you?

Retail Trust are an early access program that offer support to you and your family. Victoria Plum pay for this service so that we can best support you when you need it the most.

It's totally confidential, all the information that you provide stays with Retail Trust and nothing is passed to Victoria Plum.

Sign up for your totally confidential wellbeing site at Retail Trust

Designed to be personalised to support you and meet your needs throughout your life.

  • Access emotional support if you are experiencing difficulties

  • Increase your awareness about a range of health and wellbeing issues

  • Progress your career through tools and training

  • Develop key life skills

  • Apply for financial help during times of need

retailTRUST has been improving the wellbeing of retail employees and their families since 1832.

They support you throughout your life, from getting into retail all the way through to retirement.

This video explains the diverse range of services and programmes they offer.

Helpline

0808 801 0808

The free and confidential retailTRUST helpline is available 24 hours a day, seven days a week on 0808 801 0808 or by emailing helpline@retailtrust.org.uk.

Get support via Text Message

Text 88010*

*Network charges may apply, check with your provider.

How Victoria Plum will support you through the process?

You can contact retail trust directly on the numbers above.

If you need support, one of the wellbeing team can make the initial call on your behalf or be there to support you during the call. You will be able to speak to a trained professional immediately, or if the suitable professional is not available, a call back will be arranged. The amount of support you will need depends on your individual situation.

Remember that the wellbeing team are always here to support both with future calls and any help that you may need. And don't forget you don't have to involve anyone at Victoria Plum you can go direct to retail trust and still receive the same amount of confidential support.